Reporting False Positives in MailChannels

If an outgoing email is bounced back and marked as spam by MailChannels for legitimate email, follow these steps to report it as a false positive. Make sure to review the error first to confirm that the email was not blocked for valid reasons. See our MailChannels Sending Errors: Common Issues and How to Fix Read More >

MailChannels Sending Errors: Common Issues and How to Fix Them

MailChannels is an email relay service designed to prevent spam and improve email deliverability. However, when sending emails through MailChannels, users may occasionally receive error messages that prevent successful delivery. These errors often indicate spam-like activity, authentication issues, or problems with the recipient’s address. If you receive an error when trying to send an email, Read More >

Monitoring Outbound Email with MailChannels Insights

MailChannels Insights is a powerful reporting and analytics tool designed to help email users monitor and optimize email performance. It provides detailed information on email delivery, helping you understand how your outgoing emails are being processed, whether they’re reaching recipients, and if there are any deliverability issues. This tool is handy for managing email systems Read More >

How to Update DNS Records for MailChannels

If you’re managing your DNS elsewhere (your nameservers are not pointed to InMotion Hosting nameservers) and need to update your SPF and TXT records for MailChannels on our Shared, WordPress and Reseller Servers, this guide will walk you through the process step-by-step for some popular domain registrars. What Are SPF and TXT Records? For MailChannels, Read More >

What is MailChannels and How it Benefits You

Roughly 45% of email traffic is considered spam. Meanwhile, businesses fight hard to get their legitimate emails through filters. MailChannels is a top-notch email security service that helps with this problem by implementing effective outbound filtering. Web hosts like InMotion Hosting use it to help customers with secure email delivery. This article dives into the Read More >

How to Access the MailChannels Dashboard from cPanel

If your hosting plan includes MailChannels, you can access the MailChannels Dashboard directly from your cPanel account. This guide will walk you through the steps to view and manage your email activity and monitor inbound email issues. What is the MailChannels Dashboard? The MailChannels Dashboard provides tools and insights for managing your incoming email activity. Read More >